How Online Privacy Systems Assure More Customer Satisfaction and Trust?
نویسندگان
چکیده
منابع مشابه
Studying Effect of Site Quality on Online Repurchase Intention through Satisfaction, Trust and Commitment of Customer
In the current era, such changes have occurred in the service sector which it has never experienced throughout its history. These changes have impact either on industry structure or competition nature. So, this study aims to Study effect of site quality on online repurchase intention through satisfaction, trust and commitment of customer. This research is survey research, in terms of methodolog...
متن کاملSatisfaction-Trust Model: Developing Customer Satisfaction and Trust Indices for Mobile Service Providers in the UK
This paper introduces a behavioral model that investigates well-known loyalty antecedents. The model proposes that trust and satisfaction mediate the effect of service quality on loyalty. Structural equation modeling confirms the fit of the model, and it demonstrates significance explaining 65% of student loyalty toward mobile service providers in the UK. The invariance analysis demonstrates th...
متن کاملConsumer Trust and Online Information Privacy
Getting consumers to disclose their personal information is an essential first step for Internet businesses that choose to pursue a niche marketing strategy. Previous research has examined how the reward preferences and privacy concerns of consumers may affect their disclosure tendency. However, it is not known how key characteristics pertaining to Internet businesses, such as consumer trust, m...
متن کاملPrivacy, Trust, and Self-Disclosure Online
Despite increased concern about the privacy threat posed by new technology and the Internet, there is relatively little evidence that people’s privacy concerns translate to privacy-enhancing behaviors while online. In Study 1, measures of privacy concern are collected, followed six weeks later by a request for intrusive personal information alongside measures of trust in the requestor and perce...
متن کاملCan Service Quality, Trust, and Customer Satisfaction Engender Customers Loyalty?
This research has proposed a conceptual framework to investigate the effects of customers’ perceived service quality, trust, and customer satisfaction on customer loyalty. To test the conceptual framework, structural equation modeling (SEM) has been used to analyze the data collected from 304 customers of a major private telecommunication company operating in Bangladesh. The results of the stud...
متن کاملذخیره در منابع من
با ذخیره ی این منبع در منابع من، دسترسی به آن را برای استفاده های بعدی آسان تر کنید
ژورنال
عنوان ژورنال: International Journal of Economics & Management Sciences
سال: 2015
ISSN: 2162-6359
DOI: 10.4172/2162-6359.1000209